BASED IN AUSTIN TX

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We help you connect like a human, convert like a pro, and transform curious browsers into lifelong fans.

e-commerce email & sms marketing services and marketing agency based in Austin TX

WHAT WE DO BEST

We design, build, and strategize to keep your best customers coming back

Email & SMS Marketing

Full Klaviyo management that transforms window shoppers into brand loyalists.

Email & SMS Marketing

Full Klaviyo management that transforms window shoppers into brand loyalists.

Email & SMS Marketing

Full Klaviyo management that transforms window shoppers into brand loyalists.

Subscription & Loyalty Programs

Development and management of the systems that keep your customers coming back for more.

Subscription & Loyalty Programs

Development and management of the systems that keep your customers coming back for more.

Subscription & Loyalty Programs

Development and management of the systems that keep your customers coming back for more.

Automations & Flow Builds

From pop-ups, welcome flow, and post-purchase flow, we cover the whole customer journey.

Automations & Flow Builds

From pop-ups, welcome flow, and post-purchase flow, we cover the whole customer journey.

Automations & Flow Builds

From pop-ups, welcome flow, and post-purchase flow, we cover the whole customer journey.

Audit & Retention Strategy

Actionable insights and strategy to boost clarity and conversions for DTC brands.

Audit & Retention Strategy

Actionable insights and strategy to boost clarity and conversions for DTC brands.

Audit & Retention Strategy

Actionable insights and strategy to boost clarity and conversions for DTC brands.

WHAT IT LOOKS LIKE

We handle every detail, from strategy to subscriptions

A dream to work with! The women of Radiant Reach are poised, organized, and creative. Daniela and Kayla are professionals, and the results shine through their monthly email reports. I am so grateful to have found such a great team - my customers appreciate all the hard work they put in to making their user experience exceptional. Thank you both!
Becca Wright
Very clear and transparent on project scope and pricing. I really appreciate that they are so diligent and have integrity in their work, rare traits these days. Looking forward to more projects with Radiant Reach!”
Trish Mock
So knowledgeable and intentional about what tools and resources we use to make the most impact! They have done an incredible job taking the time to genuinely understand our brand mission and creating more impactful messaging with our brand!
Loriza Ibarra

A dream to work with! The women of Radiant Reach are poised, organized, and creative. Daniela and Kayla are professionals, and the results shine through their monthly email reports. I am so grateful to have found such a great team - my customers appreciate all the hard work they put in to making their user experience exceptional. Thank you both!
Becca Wright
Very clear and transparent on project scope and pricing. I really appreciate that they are so diligent and have integrity in their work, rare traits these days. Looking forward to more projects with Radiant Reach!”
Trish Mock
So knowledgeable and intentional about what tools and resources we use to make the most impact! They have done an incredible job taking the time to genuinely understand our brand mission and creating more impactful messaging with our brand!
Loriza Ibarra

A dream to work with! The women of Radiant Reach are poised, organized, and creative. Daniela and Kayla are professionals, and the results shine through their monthly email reports. I am so grateful to have found such a great team - my customers appreciate all the hard work they put in to making their user experience exceptional. Thank you both!
Becca Wright
Very clear and transparent on project scope and pricing. I really appreciate that they are so diligent and have integrity in their work, rare traits these days. Looking forward to more projects with Radiant Reach!”
Trish Mock
So knowledgeable and intentional about what tools and resources we use to make the most impact! They have done an incredible job taking the time to genuinely understand our brand mission and creating more impactful messaging with our brand!
Loriza Ibarra

WHY THEY CHOSE US

We build reliable retention systems for brands that are customer-obsessed

From seasonal highs to steady year-round sales

The problem: Piedmont Pennies saw huge holiday surges, then long stretches of slow sales. The solution: We rebuilt their lifecycle flows and campaign plan to carry holiday momentum into every month — creating consistent revenue and stronger repeat purchases.

From inbox issues to a launch-ready audience

The problem: Fresh Fizz Soda’s emails weren’t reaching customers due to deliverability errors, hurting engagement and sales. The solution: We fixed DNS and DMARC, ran a warmup plan, and re-engaged key segments — turning a cold list into a responsive audience ready for every new product drop.

From scattered funnels to a seamless buying journey

The problem: Good Psyche’s sales funnel felt disjointed, losing potential customers before checkout. The solution: We built a product quiz that delivered personalized recommendations straight into segmented flows — boosting conversions and customer loyalty.

OUR SERVICES

Packages for brands big, small, and everything in between

Email Marketing Sprint

A sustainable, high-impact email and retention marketing foundation to support e-commerce growth

Email & customer journey audit

Klaviyo set-up & deliverability

Core email flows & automations

Campaign calendar & content pillars

Strategy calls & Slack support

Email Marketing Sprint

A sustainable, high-impact email and retention marketing foundation to support e-commerce growth

Email & customer journey audit

Klaviyo set-up & deliverability

Core email flows & automations

Campaign calendar & content pillars

Strategy calls & Slack support

Email Marketing Sprint

A sustainable, high-impact email and retention marketing foundation to support e-commerce growth

Email & customer journey audit

Klaviyo set-up & deliverability

Core email flows & automations

Campaign calendar & content pillars

Strategy calls & Slack support

Klaviyo Management

Ongoing management to support brands ready to outsource their email marketing

Monthly campaign calendars

Design, copywriting & management

Monthly strategy sessions

Deliverability monitoring

Monthly & quarterly reporting

Klaviyo Management

Ongoing management to support brands ready to outsource their email marketing

Monthly campaign calendars

Design, copywriting & management

Monthly strategy sessions

Deliverability monitoring

Monthly & quarterly reporting

Klaviyo Management

Ongoing management to support brands ready to outsource their email marketing

Monthly campaign calendars

Design, copywriting & management

Monthly strategy sessions

Deliverability monitoring

Monthly & quarterly reporting

HOW IT WORKS

High-impact emails. White-glove service. Zero stress.

01.
Audit & Discovery
We dig into your email, SMS, website, and customer journey to uncover quick wins and long-term opportunities.
02.
Strategy Recommendations
You’ll get a clear, tailored roadmap for flows, campaigns, and touchpoints that will drive retention and revenue.
03.
Campaigns & Flows
We design, build, and launch in your brand voice, from automated flows to regular campaigns that keep customers coming back.
04.
Support & Reporting
We track results, share easy-to-read reports, and keep optimizing so your retention engine runs on autopilot.

01.
Audit & Discovery
We dig into your email, SMS, website, and customer journey to uncover quick wins and long-term opportunities.
02.
Strategy Recommendations
You’ll get a clear, tailored roadmap for flows, campaigns, and touchpoints that will drive retention and revenue.
03.
Campaigns & Flows
We design, build, and launch in your brand voice, from automated flows to regular campaigns that keep customers coming back.
04.
Support & Reporting
We track results, share easy-to-read reports, and keep optimizing so your retention engine runs on autopilot.

01.
Audit & Discovery
We dig into your email, SMS, website, and customer journey to uncover quick wins and long-term opportunities.
02.
Strategy Recommendations
You’ll get a clear, tailored roadmap for flows, campaigns, and touchpoints that will drive retention and revenue.
03.
Campaigns & Flows
We design, build, and launch in your brand voice, from automated flows to regular campaigns that keep customers coming back.
04.
Support & Reporting
We track results, share easy-to-read reports, and keep optimizing so your retention engine runs on autopilot.

We have experience with all these platforms & more!

Figma
Klaviyo
Shopify
Slack
Zapier
Notion
Yotpo
Recharge
LoyaltyLion

Get in touch!

We only have 1 spot left for Q4 support!

You can always reach us directly at daniela@radiantreachemails.com
& kayla@radiantreachemails.com

We'll get back to you in less than 24 hours

Daniela Brown - Email Marketing Strategist

Kayla

Daniela

About Radiant Reach

A dedicated team of two

Radiant Reach is a freelance partnership between Daniela Brown and Kayla Matthiesen.

We believe great marketing should feel like a conversation, not a sales pitch.

We turn casual customers into loyal superfans, building email systems that make you more money while protecting your sanity (and your brand’s soul).

What makes us different

When you work with us, you get our brains, our hands, and our full attention — no interns, no hand-offs, no “let me check with my team” delays.

Just two seasoned pros obsessed with making your brand shine.

#1

We're brand protectors

We safeguard your voice, values, and story in every send, ensuring your marketing builds trust and loyalty, not just sales.

#1

We're brand protectors

We safeguard your voice, values, and story in every send, ensuring your marketing builds trust and loyalty, not just sales.

#1

We're brand protectors

We safeguard your voice, values, and story in every send, ensuring your marketing builds trust and loyalty, not just sales.

#2

It's all rooted in retention

We focus on keeping your best customers engaged and spending more, lowering your customer acquisition costs through increasing CLTV.

#2

It's all rooted in retention

We focus on keeping your best customers engaged and spending more, lowering your customer acquisition costs through increasing CLTV.

#2

It's all rooted in retention

We focus on keeping your best customers engaged and spending more, lowering your customer acquisition costs through increasing CLTV.

#3

Focused on customer listening

Every campaign and flow starts with understanding your audience, their habits, needs, and motivations, so we can speak to them like people, not prospects.

#3

Focused on customer listening

Every campaign and flow starts with understanding your audience, their habits, needs, and motivations, so we can speak to them like people, not prospects.

#3

Focused on customer listening

Every campaign and flow starts with understanding your audience, their habits, needs, and motivations, so we can speak to them like people, not prospects.

Ready to begin?
Schedule a free discovery call with us

Ready to begin?
Schedule a free discovery call with us

Ready to begin?

Schedule a free discovery call with us

Have questions?

Check out these FAQs and if you still have questions, just reach out, and we'll be here to help.

What type of clients do you work with?

We work with DTC clients in the e-commerce space. Our roster includes brands in CPG, wellness, beauty, lifestyle, luxury and more!

Do you offer analytics and performance reporting?

Yes! We provide monthly performance reports, along with quarterly deep dives into top performing flows & campaigns, winning angles and testing results.

How soon do we see results?

Most clients see measurable revenue increases within 1-3 months. On average, we generate 20-40% our clients monthly e-commerce revenue.

How does working with you compare to hiring an agency or in-house team?

Hiring a single full-time expert email marketer costs $80K+ per year. And you'll likely have to train them up and build a system for them to use. An agency will charge you $3-5k /month + 3-5% of revenue. And they usually do the same rinse & repeat strategies with junior account managers. You get a team of 2 experts delivering strategy, full-service execution, and continuous optimization for a competitive price that delivers on ROI.

Do you offer custom packages?

Yes! If our standard packages don’t fit your needs, will create a custom plan tailored to your business goals.

How involved do I need to be?

We have the capabilities to handle everything, from strategy to execution. But we also leave room for feedback and input. We deal with all the hard stuff so you can focus on running your business.

How big does our list need to be?

We can work with lists of any size, but more than 7k is ideal. If you have a smaller list but a solid acquisition system set-up. We can take that momentum and run with it!

What does ‘brand protection’ look like in practice?

We study your brand to deeply understand your tone of voice and visual identity to deliver a consistent brand experience to your customers. We establish feedback loops and have a thorough QA process with your team to get aligned early. After a month or two, most clients don't even need to review designs anymore, because they know it's on brand.

Email marketing for

Email marketing for